Shipping

1. The Customer can choose how to ship their order with one of the following methods: prepaid shipping with invoice charge or freight collect shipping.

2. In the case of prepaid shipping with invoice charge, the seller, upon receiving the order, will send an email to the email account provided by the Customer, containing the order confirmation in which the shipping cost of the order will be displayed based on weight and volume.

3. The Product will be shipped, by the Seller, with the following terms:
(i) within 3 days from receipt of the Order in case of stock availability of the goods;
(ii) by the date communicated by the Seller in the confirmation phase if the material is no longer available in stock. The aforementioned terms are purely indicative and are not essential terms. The shipment made by the Seller is intended for a single location that will be indicated by the Customer during the online purchase procedure.

4. The delivery term specified in the Order Confirmation is to be considered indicative. Any delays will not therefore give rise to compensation for damages or even partial termination of the Contract.

5. In the event of the Customer's absence at the time of delivery to the indicated address, the courier leaves a notice or contacts the Customer by phone to arrange a second delivery within the next 72 hours. After this period, the goods will return to Fami's warehouses, with the related costs charged to the Customer.

6. The Seller is not responsible for non-delivery or delayed delivery due to force majeure causes such as, by way of example and not limited to: strikes, measures by Public Authority, rationing or shortage of energy or raw materials, transportation difficulties, fires, floods, earthquakes, inundations, wars, pandemics, insurrections. The Seller will promptly communicate to the Customer the occurrence and cessation of a force majeure cause.